Dow eBusiness: It’s All About Value

Staying true to Dow’s vision to use technology to streamline business processes and enrich customer interactions, Dow has made significant investments in eBusiness capabilities during the last five years. By focusing on standards development and taking advantage of new technology, Dow is able to create faster, more efficient means to conduct business with customers and suppliers.

Dow has made significant progress in driving adoption of the various electronic tools – or eOfferings – designed to make it easier, faster and more convenient to do business. However, Dow also recognizes the need to continue to expand and grow its eBusiness capabilities in order to realize their full potential.

In discussions with customers and suppliers, we revealed that our offerings help them improve efficiencies and reduce costs. In light of that, Dow is continually identifying new, innovative ways to work with customers and suppliers to make the best use of existing eOfferings to meet their needs and dramatically increase the value derived from eBusiness. In doing so, these cutting edge technology solutions will continue to improve the delivery of products and services and create the most cost-efficient supply chain for everyone.

Dow’s focus on dramatically increasing the number of customers, suppliers and supply chain partners benefiting from the speed and efficiency of conducting business electronically all lies in one simple word, value. By using its suite of eBusiness solutions, Dow can ease transactions and drive costs down, increasing the value of eBusiness for Dow and its customers and suppliers.

Dow has several eOfferings that customers, suppliers and logistic providers can use to conduct business with Dow. Among them are:

• MyAccount@Dow – Dow's secure, customer-specific, interactive sales channel that offers on-line access to customer relationship information,
• Elemica – An independent, global chemicals and plastics industry network hub that facilitates the buying and selling of a broad range of products, and
• ChemConnect – An Internet tool that allows you to conduct online auctions, spot transactions (buy or sell) and market prospecting.

These solutions offer Dow's customers and suppliers a standard process for every transaction and quickly introduce them to the ease and efficiency that comes with conducting day-to-day transactions electronically.